Support
Answers to common questions and how to reach us.
Frequently asked questions
How do I buy?
Open a product in the catalog, pick a plan and hit “Buy”. Enter your email, choose a payment method and pay on the provider’s page. Once paid, you’ll land back on your order page.
When will I get my key?
As soon as the payment provider confirms your payment — usually within minutes. Your key and setup guide appear on the order page, so bookmark it.
I paid but have no key — what now?
If your order says “Awaiting payment”, the payment hasn’t been confirmed yet — wait a few minutes and refresh the page. If it says “Paid — awaiting key”, this plan just sold out: your key will appear on the order page automatically as soon as we restock. If it’s taking a while, message us with your order number.
I lost my order link
Open “My order” and enter your order number (like RR-7F3K2Q) and the email you used at checkout.
What do the statuses mean?
- Undetected
- Not detected by the anti-cheat — safe to use.
- Use at own risk
- Works, but there is a ban risk — use at your own risk.
- On update
- Being updated after a game patch — sales are paused for now.
- Testing
- Being tested after an update — back on sale soon.
- Detected
- Detected by the anti-cheat — do not use it; sales are closed.
- Retired
- No longer supported or sold.
Only Undetected and Use at own risk products can be bought. Live status for every product is on the “Status” page.